Let us know what you think...

Want to give a compliment, make a comment or complain?

If you think someone is doing a good job or if you have a good idea about how we could do things better, we want to hear from you.

We will make sure that your compliment or comment is passed to the right team and that we discuss all suggestions for improving your service.

We may not be able to make every change people suggest but we will do our best.



What do I do if I have a problem?

Sometimes it’s hard for people to know if you’re worried or unhappy about something unless you tell them.

There are several ways to tell us what you think:

1. Write to us at our address: TIC+ Offices, Carlson Suite, 4th Floor, Building 7, Vantage Point Business Village, Mitcheldean, Gloucestershire, GL17 0DD

2. Email us: admin@ticplus.org.uk

3. Speak to one of our counsellors

4. Speak to someone at our head office: 01594 372777

5. Fill in the feedback form underneath


Write your feedback

What happens next

Remember: we never take away services or treat you differently because you’ve made a complaint. It is important to remember that you will not get into trouble if you make a complaint. We want you to tell us what is wrong so that we can try and put it right, we don’t think that all complaints are bad, they can actually help us to improve our services.

Someone will be in touch shortly to answer your complaint.

I just wanna urge anyone who feels they need to talk to someone to do so. The guys at TIC+ are fantastic and believe me I’d be loads more messed up if it wasn't for their support. Take that first step. Even though it’s hard it’s worth it. James, aged 17

All stories and quotes are real, however the names and identifying details have been changed to protect the privacy of individuals.


Who we work with

  • All Saints' Academy
    All Saints' Academy
  • Barnwood Park Arts Academy
    Barnwood Park Arts Academy
  • Bredon School
    Bredon School
  • Five Acres High School
    Five Acres High School
  • Newent Community School
    Newent Community School
  • NHS Gloucestershire Clinical Commissioning Group
    NHS Gloucestershire Clinical Commissioning Group
  • NHS 2gether Trust CYPS
    NHS 2gether Trust CYPS
  • Pate's School
    Pate's School
  • Rednock School
    Rednock School
  • Winchcombe School
    Winchcombe School
  • Severn Vale
    Severn Vale
  • Cleeve School
    Cleeve School