Your call is important to us but sometimes our referral lines can get very busy. We are unable to take messages or call back but please keep trying to call during open hours. The below times are for our referral line only. Our tic+chat and Parent/Carer Support & Advice Line services operate at different times. Please see their opening times at: tic+chat, Parent/Carer Support & Advice Line
| Day | Opens | Closes |
|---|---|---|
| Monday | 9:30am | 6.00pm |
| Tuesday | 9:30am | 6.00pm |
| Wednesday | 9:30am | 6.00pm |
| Thursday | 9:30am | 6.00pm |
| Friday | 9:30am | 12.00 Noon |
| Saturday | CLOSED | |
| Sunday | CLOSED |
PLEASE NOTE: TIC+ observes all UK Bank holiday dates and services will be closed on these days.
Contact our Online Reception
We know that sometimes it can be difficult to speak on the phone, so to make it easier you can instant message us instead. Click here then select Online Reception & Counselling when we’re online and type ‘reception’ in the box.
Please do not send personal information or referrals via our a[email protected] email address. Instead we now have a secure Online Referral Form.