Contact Us


Text: 07520 634063
Tel: 01594 372777

General Enquiries Email


TIC+ Offices, Carlson Suite,
4th Floor, Building 7,
Vantage Point Business Village,
GL17 0DD

Opening Hours (Referral Line only)

Your call is important to us but sometimes our referral lines can get very busy.  We are unable to take messages but please keep trying to call during open hours or you can send us a text or email and we will respond to you as soon as we can. The below times are for our referral line only.


Our tic+chat and Parent/Carer Support & Advice Line services operate at different times. Please see their opening times at: tic+chat, Parent/Carer Support & Advice Line


Day Opens Closes
Monday 9:30am 5.00pm
Tuesday 9:30am 5.00pm
Wednesday 9:30am 5.00pm
Thursday 9:30am 5.00pm
Friday 9:30am 12.00 Noon
Saturday CLOSED


PLEASE NOTE: TIC+ observes all UK Bank holiday dates and services will be closed on these days.

Contact our Online Reception

We know that sometimes it can be difficult to speak on the phone, so to make it easier you can instant message us instead. Click here then select Online Reception & Counselling when we’re online and type ‘reception’ in the box.

Please do not send personal information or referrals via our [email protected] email address. Instead we now have a secure Online Referral Form.