In an emergency call 999 and ask for help or
• Go to the Accident and Emergency (A&E) department at your local hospital or
• Talk to your GP (between 9am-5pm Monday – Friday) or
• Phone NHS Direct by ringing 111 (after 5pm or weekends) or
• Mental health emergency only (age 11+): Gloucestershire Health and Care Trust (GHC) Crisis Team:
0800 1690398 (available 24/7)
Helplines & Websites
General Mental Health Advice and Support
Tic+chat: WebChat: www.ticplus.org.uk/ticpluschat or Call: 0300 303 8080
Onyourmindglos: www.onyourmindglos.nhs.uk
ChatHealth: www.ghc.nhs.uk/our-teams-and-services/school-nursing/chathealth/ Text: 07507 333351
Young Gloucestershire: www.youngglos.org.uk/young-people/wellbeing
The Cavern Youth Support Service Gloucester: www.kftseekers.org.uk/youth-support-service Call: 01452 307201 or Email: [email protected]
Infobuzz: www.infobuzz.co.uk Call: 01452 501008 Email: [email protected]
Wellbeing Support
Gloucestershire Wellbeing Helpline: Webchat: www.gloucestershireselfharm.org
Call: 0808 801 0606 or Text: 07537 410 022
Homelessness
Nightstop: www.gloucestershirenightstop.org.uk Call: 01452 331330 or Email: [email protected]
Victim Support
Victim Support Gloucester: https://ygtglos.org.uk/ Call: 08082812446
LGBTQ+ Support
Gayglos: www.gayglos.org/youth
Domestic Abuse Support
STREET: (Age 13-19) – Call: 01452 228802
Sexual Abuse Support
Gloucestershire Rape and Sexual Abuse Centre: Call: 01452 526770 (women & girls only)
Email: [email protected] Admin line for referrals: 01452 305421
Eating Disorder Advice & Support Groups
NHS Gloucestershire Health and Care Eating Disorder Service: www.ghc.nhs.uk/our-teams-and-services/eating-disorders-glos/
Beat Eating Disorder Support Group Cirencester: Meet 1st Wednesday of each month
Call: 01285 770385
ConnectED Support Group Dursley – Meet 1st Wednesday of each month – linktr.ee/connectedstroud
Drug & Alcohol Support
Change Grow Live: WebChat (Age 13+): www.changegrowlive.org/advice-info/under-21-advice/chat-to-someone-online
Self-help Apps
Free to download from your app store
I am me – Mental health education and wellbeing tips; created by young people, for young people.
MindShift – Managing anxiety and mood journal.
Calm Harm – Activities and ideas to help manage urges to self-harm.
Clear Fear – Activities and ideas to help manage symptoms of anxiety.
Move Mood – Help to manage behaviours associated with low mood and depression.
Dare: Panic & Anxiety Relief – Help to manage anxiety and panic attacks.
Calm Urge – Self harm and mood tracer with calming activities.
Cove – Mood journal recorded through making music.
The Mindfulness app – Help to reduce stress, learn how to meditate and improve sleep.
Mindful Powers – Learn about mindfulness and play mindfulness activities.
Daylio – Mood journal.
Feelmo – Activities and education on anxiety, stress, anger, sadness, relationships, sleep, insecurities and sadness.
Being – Articles, journaling and helpful strategies on a wide variety of topics such as LGBT+, Covid anxieties, social media and wellbeing.
What’s Up? – Information, calming techniques, coping strategies for worries and habit tracker.
Companion – Guides and techniques for managing daily stresses.
Parent Support
TIC+ PARENT SUPPORT & ADVICE LINE – Opening times: Mon, Weds, Thurs 5-9pm; Tues 9.30am-1pm, Freephone Helpline 0800 652 5675 or Online-chat: Parent & Carer Support and Advice Line – Tic+ (ticplus.org.uk)
YOUNG MINDS www.youngminds.org.uk Parent Helpline: 0808 802 5544
FAMILY LIVES www.familylives.org.uk Parent Helpline: 0808 800 2222
How can I get support?
If you are aged 9-21, you can get support from our TIC+ counsellors. TIC+ works hard at raising funds so they can arrange for a counsellor to see you for free, all you need to do is call us on 01594 372777 or text us on 07520 634063 to arrange an appointment. We know it can be hard to take that first step but, like the other young people we’ve helped, you’ll be so glad you did.
If you need to speak to someone urgently, call Childline on 0800 1111, NHS 111 (on 111), Papyrus on 0800 068 4141 or the Samaritans on 116 123. There’s always someone there to help, and any conversations you have with them are confidential.
For more advice check out our SUPPORT RESOURCES page!