Counselling really can make a difference!

  • I just wanted to write this email to say how amazing my experience has been with one of your counsellors! Without her, I wouldn't have been able to fight as far as I have. She has put a smile back on my face and made me laugh, I'm so happy I got to meet her! If she hadn't of came into my life, I don't know where I would be at right now, the support and kindness she gave to me was inspirational and I really hope all the other children like me who meet her feel the same way! Thank you so much tic! You have helped me millions, although I'm still not perfect I have come so far from when I was when I first met her! So Thank you!!

    Anon
  • I finished with my counsellor about a year ago but I had seen her for well over a year, thanks to hundreds of extensions to our sessions. She was fantastic and she helped me so much. She was the first person I felt understood me, really cared and I was able to talk to easily. It was so incredibly hard to say goodbye to her. I wanted to say a huge thank you to her (even though she has retired now) and to the charity for providing such a great, understanding service who made my time with her possible. I only wish I find another counsellor or therapist like her again. Without her, my life would be so different, if I was even still alive by now. She helped me made so many big decisions and changes in my life. She is just incredible and so is this charity.
     

    Anon, 19 years old
  • My counsellor always listened and was very helpful. The sessions always ended with good advice to help me feel better. Counselling definitely improved my mental health and I no longer have suicidal thoughts.

    Shannon, 15 years old
  • Dear Teens In Crisis,

    I just wanna urge anyone who feels they need to talk to someone to do so. The guys at TIC+ are fantastic and believe me I’d be loads more messed up if it wasn't for their support. Take that first step. Even though it’s hard it’s worth it.

    Ben, 14 years old
  • My counsellor gave me advice about decisions and situations – things to try and ways to move forward. They helped me realise what I am capable of.

    Kyle, 17 years old
  • Overall the service was friendly, comfortable, encouraging and my counsellor was really approachable and easy to talk to. They gave good advice and practical help. I felt it helped me to identify the cause of issues so I was better able to deal with them before they escalated.

    Jack, 20 years old
  • Our family came to TIC+ in early Spring of 2015 with a feeling of desperation. Our son’s self-harming and outbursts at home (and school) were escalating as the GCSE exams approached and this was putting a tremendous physical and mental stress on the family. We felt abandoned by the agencies that we had been seeing up to that point and were close to breaking. By the end of our first TIC+ session, we were feeling much more like there was a plan of attack for everyone stuck in this desperate situation. Having someone whose direction was to address the needs of the whole family - not just our son - was a first for us…and it made absolute sense!

    Regular sessions through the Spring and Summer followed, in pairs and as individuals, as well as more specific (independent) counselling for myself and my wife. This holistic approach, supported by the excellent patience and creativity of the TIC team, has been invaluable in setting the family on a track to recovery. We are still on our journey but, importantly, the therapeutic counselling has raised our awareness of what’s happening with our son and his condition, and what’s happening to us.

    The work continues because it is having a marked effect; the commitment of the TIC+ team and ourselves to this process is absolute because it would not work otherwise!

    Family counselling testimonial
  • My doctor recommended talking to the organisation, Teens In Crisis. They put me in touch with someone I could talk to confidentially. Not only did I talk to my counsellor about my anxieties in the classroom and socially but she taught me how to control my mental wellbeing. She set me mini tasks to complete each week. For instance, do one thing every day, no matter how small, to make someone else's life a little bit easier. Another being: limit the time you spend in front of a screen.

    I started living in the moment. I'd go out shopping with friends, then for a meal and a sleep over without having to stop and take a Snapchat to put on my story every 5 minutes. When I go out, I actually look around me instead of glueing my eyes to the screen. 

    By disconnecting from social media, I reconnected with other girls in my year and now I have the most amazing group of friends.

    Talking to someone helped me massively!

    Anon
  • As the Head of Safeguarding and Student Support at Bridge Training, I manage the Early Help of our students at Bridge Training.  This can be in a variety of ways, including housing support, relationship advice and guidance and mental health support.

    Many of our students need additional support to cope with managing their emotions and, as we do not have an in-house counselling service available, we use TIC+ regularly to assist us with this level of support .

    TIC+ have been our referral agency of choice for counselling support for the past few years.  This is due to the following reasons:

    The level of customer service

    Whenever I make a referral over the telephone, the staff are always reassuring, professional and courteous.  If no-one is available to discuss the referral at the time, they always respond to the message left and call me back as soon as they are able to.

    The staff always ask in-depth questions about the background of the young person and what are the main issues of concerns for that person, to ensure they match them with a  counsellor who has a specialism in that area.

    The Team of Counsellors

    TIC+ always do their best to match our students with counsellors who live in the area and are always able to accommodate their varying timetables.  I have gotten to know a few of the counsellors over the years and all have been so willing to go the extra mile for our students by keeping their casefile open longer if we are struggling to get them to attend, and providing longer-term counselling for students who need continued support. 

    Each counsellor I have met has had a genuine warmth and dedication to help improve our students’ lives and our students respond really well to this, gaining in confidence and the ability to manage their emotions over the time they are working with the counsellor.

    Bridge Training (Organisation providing training to young people and adults to maximize prospects of employment)

Kayleigh's Story

  • Kayleigh was under a lot of stress. Her mum was in a violent relationship and her dad was in prison.

    Kayleigh was under a lot of stress. Her mum was in a violent relationship and her dad was in prison.

  • Kayleigh’s mum was often upset and depressed. She spent a lot of time on the phone to her friends.

    Kayleigh’s mum was often upset and depressed. She spent a lot of time on the phone to her friends.

  • Kayleigh struggled to concentrate at school. She worried her mum might get hurt or try to take her own life.

    Kayleigh struggled to concentrate at school. She worried her mum might get hurt or try to take her own life.

  •  At night, Kayleigh found it hard to sleep, which made her tired and irritable in the day.

    At night, Kayleigh found it hard to sleep, which made her tired and irritable in the day.

  • Kayleigh’s social worker arranged for her to see a TIC+ counsellor who talked with her about the issues she was facing.

    Kayleigh’s social worker arranged for her to see a TIC+ counsellor who talked with her about the issues she was facing.

  • Counselling helped Kayleigh open up to her friends. She stopped worrying about her mum and was able to concentrate at school.

    Counselling helped Kayleigh open up to her friends. She stopped worrying about her mum and was able to concentrate at school.

  • Kayleigh had to decide whether to stay with her mum. She still felt unsafe at home and her grandparents wanted her to live with them.

    Kayleigh had to decide whether to stay with her mum. She still felt unsafe at home and her grandparents wanted her to live with them.

  • With support, Kayleigh found the confidence to confide in her mum. She ended her violent relationship so Kayleigh felt safe at home again.

    With support, Kayleigh found the confidence to confide in her mum. She ended her violent relationship so Kayleigh felt safe at home again.

All stories and quotes are real, however the names and identifying details have been changed to protect the privacy of individuals.

Tic+

Who we work with

  • All Saints' Academy
    All Saints' Academy
  • Barnwood Park Arts Academy
    Barnwood Park Arts Academy
  • Bredon School
    Bredon School
  • Lakers School
    Lakers School
  • Newent Community School
    Newent Community School
  • NHS Gloucestershire Clinical Commissioning Group
    NHS Gloucestershire Clinical Commissioning Group
  • NHS 2gether Trust CYPS
    NHS 2gether Trust CYPS
  • Pate's School
    Pate's School
  • Rednock School
    Rednock School
  • Winchcombe School
    Winchcombe School
  • Severn Vale
    Severn Vale
  • Cleeve School
    Cleeve School